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Platform News & Updates
Scalable CSP Support Offer for End-to-End GDAP Automation
Microsoft GDAP has been one of the biggest pain points for partners when it comes to providing support and optimizing Microsoft incentives. Getting the right access in place has remained a manual, slow process - even as Microsoft's requirements have grown more stringent.
CSP Support Service transforms complex Microsoft GDAP management into a fully automated, end-to-end solution while turning support into a scalable catalog offering. The service defines support scope, tiers, and response expectations upfront, replacing fragmented case-by-case processes, while enabling partners to package, bundle, resell, and bill support as part of their managed service offerings - creating new revenue opportunities and reducing operational overhead across the partner channel.
Eliminate Microsoft NCE EST Charges Before They Hit Customers
Effective May 4, 2026, Microsoft is changing how expired NCE subscriptions are handled. Instead of a free grace period, subscriptions without an explicit renewal decision will automatically enter the Extended Service Term (EST) - keeping services active at 103% of the standard monthly rate. Even a single accidental day in EST can generate significant unexpected costs.
To help distributors, MSPs, and channel partners stay ahead of this risk, AppXite has introduced comprehensive EST lifecycle management capabilities directly within the platform. Now partners can proactively manage renewals, eliminate surprise EST charges, reduce operational overhead, and create more structured customer renewal conversations - all from your operational platform.
Manage Complex Partner Pricing Structures Efficiently
AppXite platform allows partners to configure prices based on Cost Price or Suggested Retail Price on generic, vendor or offer levels. With latest addition distributors can go even more granular and specify price for specific seller or specific customer of a specific seller across whole catalog or specific vendor or just a specific offer.
The updated price is then visible in the catalog for the customer upon purchase and used for invoice calculation. This creates an efficient process for handling enterprise negotiations, strategic accounts, and competitive pricing scenarios - while reducing manual work, minimizing pricing errors, and giving partners the flexibility to respond faster to customer opportunities.
Upsell, Cross-sell, and Add More With Adobe Recommendations
Adobe product recommendations enable VIP Marketplace Partners to deliver intelligent, personalized product suggestions to Customers. Recommendations enhance customer experience through upsell, cross-sell, and add-on opportunities, increasing customer satisfaction and retention while driving growth for both Sellers and Adobe.
Turn Adobe Promotions Into Clear & Streamlined Customer Savings
Adobe fixed-price promotions automatically calculate and display the effective discount percentage based on the difference between the standard partner price and the promotional fixed price. This provides greater pricing transparency for partners, simplifies promotion setup, and ensures consistent representation of savings for end customers.
Vendor News
Reminder of Microsoft 365 Pricing and Packaging Changes Effective July 2026
Microsoft has announced pricing increases for several Microsoft 365 Business and Enterprise plans effective July 2026, with some licenses rising by up to 33%. The updates also introduce expanded AI, security, and management capabilities across Microsoft 365 suites, with new pricing applying to customers at their next renewal date.
Adobe is Re-introducing API Requirements Enforcement, Effective August 2026
Adobe is accelerating API adoption with partners expected to actively use 10 key APIs by August 30, 2026. Partners who fail to meet the requirements risk losing 25% of their rebates. AppXite is committed to delivering all required API integrations on time, helping partners stay compliant and maintain full rebate eligibility.
