The user-friendly self-service platform allows customers to buy and manage services and subscriptions while enabling account managers to administer prices, issue quotes and publish cloud offerings. It supports multi-tier contract relationships as well as multi-tier billing and invoicing, comprehensive consumption and subscription reports and more.
When selling cloud and as-a-Service offerings, 45-65% of your expenses go into supporting sales, product delivery and customer management. It is, therefore, crucial that companies participating in digital eco-systems such as Microsoft CSP, AWS, Google, IBM, or direct Software-as-a-Service companies seek to automate and optimize the way they do business.
Allowing customers to manage and buy services without manual intervention drives down the costs, improves profits and competitiveness, boosts agility and significantly improves the speed of sales with increased per-customer revenue at no additional expense. Basically, it's the formula required for increasing returns as you scale the business.
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