Data Analyst

Your Responsibilities & Mission:

Billing & Invoicing Operations:
•    Verify billing and invoicing data across the AppXite Platform.
•    Perform recurring discrepancy analysis to ensure the accuracy and completeness of billing and invoicing data delivered to partners.
•    Investigate data inconsistencies and identify root causes of issues.
•    Apply required manual corrections and configuration adjustments to ensure timely invoice delivery.
•    Participate in monthly billing and invoicing deliveries, including peak periods.

Data Analysis & Troubleshooting:
•    Analyze large datasets to identify anomalies, errors, and data quality issues.
•    Investigate incidents and collaborate with internal teams to resolve problems.
•    Execute SQL scripts and perform data validation activities.
•    Validate data across multiple systems, integrations, and vendor platforms.

Process Improvement:
•    Review billing and invoicing workflows and identify opportunities for optimization.
•    Define requirements and development tasks needed to improve billing processes and data reliability.
•    Contribute to automation initiatives that reduce manual effort and improve operational efficiency.
•    Ensure all activities comply with security and data handling requirements.

Technical Collaboration & Expertise:
•    Act as a subject matter expert for billing and invoicing related functionality.
•    Support internal teams by providing guidance on platform behavior, data structures, and processes.
•    Participate in customer and partner discussions when expertise is required.
•    Contribute to partner-specific projects by helping design solutions, provide estimates, and support successful delivery.
•    Collaborate with Development, QA, Support, Product, and Operations teams.

Knowledge Sharing & Growth:
•    Mentor colleagues and help improve organizational knowledge through documentation, knowledge base articles, and process guides.
•    Maintain a strong understanding of both business and technical aspects of the platform.
•    Continuously expand expertise in cloud commerce, billing, invoicing, integrations, and vendor ecosystems.
•    Stay informed about industry trends and vendor platform developments.

Your Qualification, Skills & Experience:

Required Qualifications:
•    Advanced SQL scripting skills and experience working with Microsoft SQL Server.
•    Hands-on experience using Postman or similar API testing tools.
•    Strong understanding of REST APIs, JSON, and system integrations.
•    Advanced Excel skills and experience working with large datasets.
•    Strong analytical and problem-solving abilities.
•    High attention to detail and commitment to data accuracy.
•    Ability to work independently and take ownership of tasks.
•    Strong communication and collaboration skills.
•    Ability to remain focused and productive when working on complex investigations.
•    Eagerness to learn and continuously improve.

Nice to Have:
•    Experience working with billing, invoicing, financial systems, or cloud commerce platforms.
•    Experience with ETL processes and data transformation workflows.
•    Experience with Microsoft Azure services, including: 
o    Logic Apps
o    Data Factory
o    Storage Accounts
o    Function Apps
o    Application Insights
•    Ability to read and understand application code (e.g., C#) to support investigations, troubleshoot issues, and collaborate effectively with development teams.
•    Practical experience using AI tools to automate and optimize business processes.

What Success Looks Like:
•    Accurate and timely delivery of billing and invoicing data.
•    Effective identification and resolution of data discrepancies.
•    Increased automation and reduced manual effort across operational processes.
•    Trusted expertise within the organization on billing, invoicing, and platform integrations.
•    Continuous improvement of data quality, reliability, and operational efficiency.