Microsoft Licensing and Partner Program Specialist

📍Riga, Latvia 📍Remote (EMEA time zone)

About AppXite

We Build a Platform to Automate Subscription Business with Vendors and Customers' Own Services

AppXite is an AI-Ready Digital Marketplace, CPQ & Billing Platform for distributors, telcos, MSPs, and vendors to automate and effectively scale their subscription, consumption and AI-based services across the globe. We have years of experience in the SaaS and software markets and long-term working relationships with the largest vendors in the world (e.g. Microsoft, IBM, AWS, Google, Adobe, Cisco etc.). Our platform enables the software and cloud service businesses of household names like Atea and Lenovo.

About the Position

Yulia Circle Profile
Yulia Sharhun, HR Business Partner Contact me if you have any questions: yulia.sharhun@appxite.com

In this role, the Microsoft Licensing and Partner Program Specialist will act as AppXite’s subject matter expert on Microsoft licensing and partner programs. The person will be responsible for ensuring 100% accuracy in customer and partner data, maintaining deep expertise across Microsoft products, pricing, eligibility rules, and incentive structures.

The role involves continuous monitoring of Microsoft program updates, assessing their impact on AppXite, resellers, and customers, and proactively communicating changes and guidance to all stakeholders. The Licensing Specialist will also own the maintenance of Microsoft-related documentation and knowledge, ensuring it is always up to date, accessible, and well structured.

Your Responsibilities & Mission

Maintain 100% accuracy in registering customer information and data related to Microsoft programs. This includes having perfect knowledge of every product's price, eligibility, and combinations, as well as the relationships between AppXite's platform, resellers, and Microsoft's incentive/benefit structures.
Develop deep expertise on every detail of Microsoft's partner programs. This means being an absolute subject matter expert on all Microsoft documentation, incentive structures, specializations, and program changes.
Closely monitor all Microsoft communications, news, and program updates to identify any impacts. This requires constantly reviewing Microsoft's website, newsletters, webinars, etc. to stay on top of any changes that could affect AppXite, its resellers, or customers.
Ensure all Microsoft-related documentation and knowledge is kept up-to-date and easily accessible. This involves using AI and knowledge management tools to organize and maintain a comprehensive, searchable repository of all relevant information.
Proactively communicate changes and impacts to internal teams, resellers, and customers. Announcements and guidance must be provided to all affected parties to ensure they are informed of any Microsoft-related updates or requirements.
Pursue and claim all eligible Microsoft funds and incentives.

Your Qualification, Skills & Experience

3+ years of hands-on experience working with Microsoft licensing, partner programs, or cloud commerce, preferably within a CSP, distributor, ISV, or MSP environment.
Proven experience managing customer and partner data with zero-tolerance for errors, including pricing, eligibility, incentives, and program compliance.
Deep, practical knowledge of Microsoft Partner Programs, including (but not limited to): CSP (Direct / Indirect); Incentives, rebates, and benefit structures; Specializations, designations, and eligibility rules.
Strong understanding of Microsoft product portfolios, pricing models, licensing combinations, and program dependencies.
Ability to interpret and apply complex Microsoft documentation, policies, and frequent program changes without ambiguity.
Exceptional attention to detail with the ability to maintain 100% accuracy across customer registrations, licensing data, and program-related records.
Comfortable using AI-powered tools, knowledge management systems, or automation platforms to organize, search, and maintain complex information.
Strong written and verbal communication skills in English, with the ability to:
Proactively communicate program changes, risks, and opportunities;
Produce clear announcements, guidelines, and instructional materials.

What we Offer

Why Work in the AppXite?

Work with leading tech companies across the globe

Work with some of the largest companies in their industries (like Adobe, AWS, Cisco, Google, IBM, Microsoft, Lenovo, Liquid, etc.) across the globe.

Be part of the B2B SaaS industry innovation

Become part of a team reinventing the digital sales of cloud ecosystem and drive the impact in building a state-of-the-art automation for business processes.

Develop the skills that will accelerate your career

Advance your skills with access to Microsoft certifications and continuous learning opportunities tailored to your role.

benefit

Enjoy perks & benefits

We offer our employees covered health insurance, telephone expenses, free lunch (in Riga office), and an employee referral program.

Work from anywhere

We value talent over the location. Work from our comfortable new office with free parking in Riga or remotely from anywhere in the world.

Team building events

We keep things interesting through social events, traditions and celebrations. At least twice a year we come together to make a fun time together.

Join the Platform Engineering team and work with a talented group of developers building out next-generation technologies in AppXite!