Business Analyst

📍Riga, Latvia 📍Remote (EMEA time zone)

About AppXite

We Build a Platform to Automate Subscription Business with Vendors and Customers' Own Services

AppXite is an AI-Ready Digital Marketplace, CPQ & Billing Platform for distributors, telcos, MSPs, and vendors to automate and effectively scale their subscription, consumption and AI-based services across the globe. We have years of experience in the SaaS and software markets and long-term working relationships with the largest vendors in the world (e.g. Microsoft, IBM, AWS, Google, Adobe, Cisco etc.). Our platform enables the software and cloud service businesses of household names like Atea and Lenovo.

About the Position

Yulia Circle Profile
Yulia Sharhun, HR Business Partner Contact me if you have any questions: yulia.sharhun@appxite.com

We are looking a technically fluent and domain-savvy Business Analyst to act as the strategic bridge between business owners, customers, and our development team. You will drive clarity across product requirements, ensure technical feasibility, and help shape the future of our platform through data-driven insights and stakeholder collaboration.

We envision each of our employees as stakeholders, so you will be responsible for driving the collaboration with other members of the engineering team to find the best methods for solving problems and securing the quality and usability of our product.

Your Responsibilities & Mission

Stakeholder & Requirements Management:
• Collaborate with business owners to define product vision, roadmap, and feature requirements
• Engage with customers and partners to gather feedback and understand pain points
• Collect, document, and assess input from internal stakeholders and customer-side experts
• Translate business needs into detailed functional and technical specifications
• Maintain traceability of requirements across teams and lifecycle stages

Technical Collaboration:
• Work closely with developers (C#/.NET stack) to ensure accurate implementation
• Propose and review process flows, data models, and object structures with engineers
• Take ownership of backlog grooming, sprint planning, and acceptance criteria
• Support development teams throughout the feature lifecycle with clarifications and scope alignment
• Support QA and user acceptance testing processes with clear documentation and test scenarios
• Review and validate delivered features against business requirements and stakeholder goals

API & Documentation:
• Assess and document existing APIs; plan and design improvements
• Ensure API product alignment with business goals and usability standards
• Own technical documentation across the full lifecycle - from user interviews to feature revisions
• Improve documentation of existing functionality and establish scalable documentation processes

Your Qualification, Skills & Experience

• 5+ years of experience as a Business Analyst in SaaS, CPQ, billing, or marketplace platforms
• Strong understanding of subscription and consumption-based business models
• Experience working with telcos, MSPs, distributors, or vendors
• Technical skills in C#/.NET environments; ability to read and interpret code
• Experience with API development/design and integration workflows
• Familiarity with enterprise IT systems (ERP, CRM, SCM, etc.)
• Agile/Scrum experience; backlog management tools (Azure DevOps, etc.)
• Solid spoken and written communication skills in English
• Degree in Computer Science, Business Studies, or related field
• Business Scrum Master or Project Management certification is a plus

What we Offer

Why Work in the AppXite?

Work with leading tech companies across the globe

Work with some of the largest companies in their industries (like Adobe, AWS, Cisco, Google, IBM, Microsoft, Lenovo, Liquid, etc.) across the globe.

Be part of the B2B SaaS industry innovation

Become part of a team reinventing the digital sales of cloud ecosystem and drive the impact in building a state-of-the-art automation for business processes.

Develop the skills that will accelerate your career

Advance your skills with access to Microsoft certifications and continuous learning opportunities tailored to your role.

benefit

Enjoy perks & benefits

We offer our employees covered health insurance, telephone expenses, free lunch (in Riga office), and an employee referral program.

Work from anywhere

We value talent over the location. Work from our comfortable new office with free parking in Riga or remotely from anywhere in the world.

Team building events

We keep things interesting through social events, traditions and celebrations. At least twice a year we come together to make a fun time together.

Join the Platform Engineering team and work with a talented group of developers building out next-generation technologies in AppXite!