Atea is a long-term Adobe partner in Europe. And when Adobe launched its new agreement type – the VIP Marketplace, they had no alternative but to look for a solution that would automate their ordering process and renewals as the program requires or lose business and partner benefits.
Before adopting the AppXite Platform as their Adobe automation solution, they relied on a manual and time-consuming process with at least 3 different teams involved with every single sale: the sales, renewal, & order departments, requiring a significant amount of back-and-forth communication and resulting in purchasing delays. Now, on the other hand, renewals are automated and the invoices (if there are no order changes on renewal), too.
As an early VIP Marketplace adopter, Atea has already experienced business growth with its new automated set-up. And noticeable workload relief with staff having more time to focus on their KPIs.