Application Support Expert

📍 Riga, Latvia

JOB DESCRIPTION

YOUR DUTIES WILL INCLUDE:

• Operational support tasks in the Application Support team working with Microsoft Cloud technologies
• Answering customer phone calls
• Technical support and troubleshooting
• Having ownership of tasks, proactively following up on them and ensuring fast resolution
• Documenting your work in a clear and precise manner


REQUIREMENTS:

• Fluent English (verbal and written)
• Ability to work as part of a team
• Ability to make quick decisions, align priorities and execute tasks
• Be able to stay calm under pressure
• Previous Support experience
• Outstanding customer service and communication skills
• Azure knowledge is preferred

 

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